Discount Amount not showing at vendor order detail page

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  • Hikamarket Multivendor Hikashop Business
8 months 3 weeks ago #354056

-- HikaShop version -- : 4.5.1
-- HikaMarket version -- : 4.1.0
-- Joomla version -- : 3.9.21
-- PHP version -- : 7.4.33
-- Browser(s) name and version -- : Google Chrome

hi, we found that the order discount amount not showing at vendor order details page, it just showing as RM0.00. you can see the issue as per attached.

This message contains confidential information

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Last edit: 8 months 3 weeks ago by ler@singmuiheng.com. Reason: miss out to attach the image

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  • MODERATOR
8 months 3 weeks ago #354115

Hello,

How that coupon is created ?
When you want to have a discount or a coupon which will be applied to vendors, you need to configure it via the HikaShop backend.
Otherwise, HikaMarket will consider that the coupon is only a deal between the store and the customer and won't affect the vendor for it (like a "credit" coupon create by the store for a refunded order).

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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  • Posts: 548
  • Thank you received: 11
  • Hikamarket Multivendor Hikashop Business
8 months 3 weeks ago #354121

kindly refer attached for the backend coupon settings. the coupon is applied for the user not for the vendor, the question here why when at the order details page vendor not showing the discount amount given to the user? by right vendor can see the discount amount applied for the user

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  • Posts: 26013
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  • MODERATOR
8 months 3 weeks ago #354136

Hello,

If the discount or the coupon is not targeting the vendor, the vendor is not affecting by it.
So, it should not have any kind of information regarding the discount amount otherwise it would be a security issue.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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