PayPal Questions

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10 years 3 months ago #138441

This is the payment log:

Warning: Division by zero in /home1/jchris/public_html/administrator/components/com_hikamarket/classes/order.php on line 698
Warning: Division by zero in /home1/jchris/public_html/administrator/components/com_hikamarket/classes/order.php on line 700

Last edit: 10 years 3 months ago by Jerome.

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10 years 3 months ago #138443

Hi,

Your payment log only contains old warning which are now fixed in HikaMarket 1.3.1 and HikaShop 2.2.3
For the rest, it does not contain anything related to paypal notification.
It means you do not make any paypal test or the debug is not right activated.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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10 years 3 months ago #138463

I have Debug on and I completed an order. What else do I need to do?

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10 years 3 months ago #138475

Hi,

Did you receive the email notification for the invalid paypal request ?

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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10 years 3 months ago #138485

Yes. I've attached that part of the payment log.

File Attachment:

File Name: hf579dd0.txt
File Size:5 KB

Attachments:
Last edit: 10 years 3 months ago by southga1974.

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10 years 3 months ago #138826

Hi, have you seen this?

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10 years 3 months ago #138856

Hi,

Looking at the payment log, it's PayPal servers which crash when processing the validation of the notification.
So in such case, it would be interesting to provide PayPal's support with that log so that they can check their logs for that transaction and tell you why their server crashed when processing it.

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10 years 3 months ago #138891

So, all of my HikaShop settings look okay?
I'll let PayPal know.
Thanks.

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10 years 3 months ago #138920

Yes, your settings look fine.

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10 years 3 months ago #139097

I spoke with PayPal, but they claim that everything is okay on their end. I sent them the payment log anyway.

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10 years 3 months ago #139467

This is the latest email from PayPal:


"I would like to inform you that IPN and email notification are two separate things.
Email notification is something which you and buyer will receive on the email addresses, just like an information.

IPN notification is the Instant Payment Notification a service from Paypal, which will send the notification to your IPN listener. It will send the detailed information related to transaction (like success and failure) to you and not to the customers. You can use this information for your purpose. Using it you can authenticate or collect information about the transaction.

If you want to automate the download, while calling the SetExpressCheckout just specify the download link of the eBook which will be downloaded in that transaction into the variable
RETURNURL

Once user completes the transaction, he will be automatically redirected to the RETURNURL (which is specified) just put eBook download link into this, and the eBook will be downloaded.

I hope it clears out."

Can you tell me what I need to do based on this reply?

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10 years 3 months ago #139503

Looking at PayPal, I have this as my Return URL: " the-authors-club.com/index.php/thank-you " Shouldn't it be a confirmation email?

Thanks.

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10 years 3 months ago #139539

Hi,

Regarding your message and the paypal email, the only thing I can say is : I do not understand anything.

I can't say that all if working fine in the paypal side, otherwise you wouldn't receive a 500 error during the IPN validation.
So I thinking that they do not understand the problem at all.
And.. Why are they talking about the email notification ?

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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10 years 3 months ago #139546

Okay thanks. I'll just deal with the problem.

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