PayPal Questions

-- url of the page with the problem -- : the-authors-club.com
-- HikaShop version -- : HikaMarket Multivendor: 1.3.1
-- Joomla version -- : 32.1
-- PHP version -- : 5.3.27
-- Browser(s) name and version -- : Internett Explorer 9
-- Error-message(debug-mod must be tuned on) -- : Error_message

I have two problems:

1. When a customer pays for an eBook on our website, PayPal sends an invalid payment message to us.
   It reads: "A paypal notification was refused because the response from the paypal server was invalid
   
   Check the documentation concerning this issue at www.hikashop.com/index.php?option=com_up...rror#invalidresponse
   This notification was for the order B6D1X8 on the website the-authors-club.com/
   You can access the order details directly by clicking on the link below after logging in your back end:
   the-authors-club.com/administrator/index...sk=edit&order_id=618 "
   
   We have IPN turned on in PayPal and nothing's been changed in our configuration. We're using the standard PayPal plugin. Why aren't payments being confirmed?
2. The second question has to do with payments to our vendors. In the Taxes and Fees optiion of HikaMarket configuration, it's set to "Fee" and 70% because we pay our vendors 70%. However, when I click on the order and the "Pay" button to pay the vendor, it creates an order for the amount he should receive as commisision. I choose PayPal as the method. How can I correct this?

It's the HikaShop PayPal payment plugin. I started using it again because I didn't want to use adaptive payments. I want the customer to pay us, then we turn around and pay the vendor his share (70%).

These are the settings for IPN in my PayPal account:
Notification URL: the-authors-club.com
Message delivery: Enabled

Is this what you mean for PayPal Callback URL? How can I determine which plugin it points to? I can't tell in my order history.

As for payments to my vendors, when I click on the "Pay" button and choose PayPal, I don't see the transaction in my PayPal account. HikaMarket is saying that the vendor has been paid, but the transaction isn't going to PayPal to actually pay him.

Hi,
I found this in my files: the-authors-club.com/index.php?option=co...pl=component&lang=en

I need to change it to point to the non-adaptive PayPal plugin, though. What do I need to change?

As for payment to vendors, it's supposed to create an order?

Thanks.

I think I have the payments to vendors fixed.

I found some URL you gave me a while back, but it's for adaptive payments. Do I need to use PayPal IPN for the regular plugin, too? If so, what should the URL be? I have this: the-authors-club.com/index.php?option=co...pl=component&lang=en .

Since you gave me this, we now have SSL on our site, so I assume that i would need to change it to https:// ?

Is this for the PayPal plugin or the PayPal adaptive plugin?

I'll give that a try. Thanks!

Hi,

I'm still receiving the invalid response when someone places an order:
Hello,
A paypal notification was refused because the response from the paypal server was invalid

Check the documentation concerning this issue at www.hikashop.com/index.php?option=com_up...rror#invalidresponse
This notification was for the order B6E2A1 on the website the-authors-club.com/
You can access the order details directly by clicking on the link below after logging in your back end:
the-authors-club.com/administrator/index...sk=edit&order_id=621

I have the IPN URL correct in my PayPal settings and I know that orders are going to PayPal. But for some reason, PayPal can't send the validation back to our website. What else can I try? I had to manually confirm this order.

Thanks.

When I put the PayPal plugin in Debug mode and then tried to check out, it told me that no payment methods were found. I have the PayPal plugin enabled, though.

Access levels for the PayPal plugin were set to "custom" instead of "all" so I reset them to "all." Now I see my payment method. Do you think that may help the previous issue, too?

I have debug on. Where can I find the payment log to see what's wrong?