Set-up of first multi-vendor system and first test

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9 years 5 months ago #178348

-- HikaShop version -- : 2.3.4 Business edition
-- HikaMarket version -- : 1.5.0
-- Joomla version -- : 3.3.6

I'm trying to configure my multi-vendor shop such, that the customers pay to me and I immediately forward everything minus my fees to the vendor. Now, I'm looking into the following issues:

  • I cannot find the field "valid order statuses" in my configuration panel
  • The order is not registered to my vendor.
  • I don't know how to see the money flowing / allocated to my vendor

Your help is appreciated.

Best regards, Paul

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9 years 5 months ago #178351

Hi,

Please re-download HikaMarket 1.5.0 in order to restore the "valid order status" display.
There was a little glitch in the previous package.

When you write that the order is not registered to your vendor ; how do you check that ?
Do you see some sub sales when looking at the order in the backend ?
Are you using the filtering in the order listing in the HikaShop backend ?
Do you see some order while being connected as your vendor in your front-end ?

You can follow the money of your vendor in the HikaMarket backend, while listing the vendor you can see the total of the vendor payment and while seeing the vendor profile in the backend, you can see the list of the orders (and also access to the "pay" function).

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
The following user(s) said Thank You: paulvanharen

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9 years 5 months ago #178465

Dear Jerome,

Thanks for the reply. The new version without the glitch shows the behavior that I was expecting.

Best regards, Paul

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