how get commission from vender

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7 months 2 days ago #305862

Hi
I have a few problems with paying the commission by the vender
exactly what way , The vender should pay his commission?
My configure






When the vender confirms the customer's order In the orders section of his panel, in the “payment request” section, the amount of the commission is visible.
What exactly does payment request mean?



The Vender requests the manager that He wants to pay his commission to the manager . the manager in the admin area, create vender invoic.
In fact, an order has been made by the vender, which includes his commission


Is any part in the front end , that the vender himself can order and pay for his commission?
When the Generate Invoices Are created by the manager
An email is sent to the seller and a similar email is sent to the manager
In this email,
There is no link for paying commission by the vender





And there is a problem in vender mali , when customer made order






it's not clear exactly how the vender should pay the commission


In the payment method section , there is an option called “Market Commissions mode”
I think this option , there is to pay a vender commission , By the customer Directly .
But I want the customer pay all the money to the vender and at another time, the vender will pay his commission to manager

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7 months 2 days ago #305863

there is a problem with the order that create by Generate Invoices
The cost of shipping is reduced from the commission



I had the same problem at the front end of the vendor account in calculating the commission
But this problem was solved by selecting “ Split shipping fees”
And this shipping problem was solved at the time of generate invoice
But there's a problem with the vendor order that generate by manager by click on generate invoice

Of course, in order,Manually , can Removed shipping cost
, But it's not very interesting because an email has already been sent to the seller


why the commission is displayed with a negative number ?

in this example commission is 200,000












Last edit: 7 months 2 days ago by hamidserweb.

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7 months 1 day ago #305880

Hello,

In your message, please indicate your HikaMarket version and the other fields which are asked when you create a new topic.
Your current account do not have any license for HikaMarket and I cannot find any license for your website ; please login with the account which buy the license in order to register your website via the "my subscriptions" menu :
www.hikashop.com/my-account/your-subscriptions.html

Regarding your question, the order is created and the vendor should pay it as a regular order.
So you need to configure HikaShop to authorize the payment of created orders (orders not pay immediately) ; thus the vendor will use its account in your website to pay the order.
www.hikashop.com/support/documentation/5...nfig.html#main_order

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
The following user(s) said Thank You: hamidserweb

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7 months 1 day ago #305902

Hi
Thanks for the reply
First
I will soon buy the original version from you,
Because the version I bought, from other websites, does not have a serial
But first I must understand
How much will my job go

I've done your instructions before
And the point that I understand from your post is
the payment button appearing on the order list in customer account
And because the commission amount is negative, this button does not become visible in the order for commission payment in vender account
You can see those in screenshot

And please
about Second post what is your instructions ?


My joomla 3.9.4
HikaShop Business 4.0.3 [1903081604]

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7 months 12 hours ago #305917

Hello,

I can tell you that for our products (HikaShop, HikaMarket, etc) we do have a 30 days money back policy.
I suppose that you have a bug with the vendor payment and the "product" vendor payment content ; we will investigate that but for sure the fix and patch will be in the next coming release.
Now, since you do not have a license, I think that you will understand that it will difficult for me to provide free support on a product that you did not bought ; since we are working on the 30 days money back policy to provide "trial period".

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
The following user(s) said Thank You: hamidserweb

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7 months 5 hours ago #305923

Hi
I give you the right absolutely

At least , I show you one tip to improve your product!
And
I'll buy the next month
A small bug Can not Destroy your Product benefits

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