Strange issue with brand selection

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  • Hikamarket Multivendor Hikashop Business
3 months 1 week ago #329046

-- HikaShop version -- : 4.4.0
-- HikaMarket version -- : 3.1.1
-- Joomla version -- : 3.9.24
-- PHP version -- : 7.4.14

Hello
We are creating the list of brands that the vendors can select from when creating a new product.

because of the big number of brands, we categorized the brands alphabetically starting from A to Z like this...

BRANDS
A

  • brand-1
  • brand-2
  • brand-3
  • etc...

B
  • brand-1
  • brand-2
  • brand-3
  • etc...

C
...

Everything shows pretty fine on backend when creating or editing a product...


but when vendor creates a product he can see the brands in...
Brands / 0-9
Brands / A

but he can not see the brands in
Brands / B
Brands / C
etc


Can you please help?

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  • MODERATOR
3 months 1 week ago #329066

Hello,

My first opinion would be that the brands might not have the correct "category_type" in the HikaShop category database.
Can you please check your database (using phpmyadmin) for some of these brands ? (some visible and some which are not)

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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  • Posts: 196
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  • Hikamarket Multivendor Hikashop Business
3 months 1 week ago #329087

Here is a screenshot of the records (last records that show in brands selection and first records that do not show)



But as i told you, this problem does not exist in backend!
If there was a problem with the table records, this issue would exist for the backend area too.

Here is a an information that might help... (i do not know).

A few days ago, following jerome's suggestion, i changed administrator/components/com_hikamarket/types/namebox.php line 45
from
'mode' => 'list'
to
'mode' => 'tree'

i Changed back to list and the Brands show pretty fine in frontend too. But the Brands list is huge (more than 20000). It has to be 'mode' => 'tree'.

Is there a case that this is related to the problem?

Thank you

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Last edit: 3 months 1 week ago by liaskas.

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  • MODERATOR
3 months 1 week ago #329143

Hello,

The brand listing in HikaMarket do have a limitation on the number of items.
The system is made to load automatically the next part when you reach the end of the list.
But, by changing the mode from "list" to "tree", the pre-loading system need to be tweak accordingly.. Which can be tricky !

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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  • Posts: 196
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  • Hikamarket Multivendor Hikashop Business
3 months 1 week ago #329165

Thank you for your answer.

The list shows all the brands without any problem but... when it comes to a huge number of brands it is very show to select a brand when creating a product.

This is why we need the tree mode.

So please provide a solution that can make the brands selection work in tree mode and have no limitation on the number of brands.

Can you give us the tweak for the preloading system if you believe that this is the problem?

Thank you.

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  • Hikamarket Multivendor Hikashop Business
3 months 2 days ago #329410

Hello...
It's been five days since our last reply to this thread. Probably our reply was missed somehow.

Is there any hope that we get a solution to this issue?

Thank you.

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  • MODERATOR
3 months 2 days ago #329420

Hello,

The development is in our task list but please understand that it requires an important amount of work.
I won't provide a little fix here in the forum since the previous patch didn't solve your request.
I let the thread open in order to not forget the analysis/dev, but since it's more complicated that just few lines... I can't give you update while it's unfinished.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

  • Posts: 196
  • Thank you received: 12
  • Hikamarket Multivendor Hikashop Business
3 months 1 day ago #329433

Understood and accepted.
Thank you.

I could not know that this is in progress.

I will stay tuned till i am notified for a new reply here. Thank you again.

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