Hello,
For what I can see, you posted in 2 threads and open 2 others threads for something which seems the be the same problem each time.
Would it be possible to regroup your unique question in a single place ?
Also, your HikaMarket subscription ended 2 years ago ; are you sure that you're using the latest release from few months ago ?
Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.