Products not showing when linked from Category

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14 years 3 months ago #8118

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14 years 3 months ago #8123

You will notice that the link for Panoramic Prints has the same issue as Limited Edition Prints. However the link for Classic Prints is different as it has more sub-category links, and this also does not show the same results by clicking on the left menu as it does from within the Online Shop page.

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14 years 3 months ago #8137

Strangely, it didn't created an associated module automatically for some of the menus... I don't know why though.
Anyway, I just enabled the previously created associated module for all your hikashop categories listing menus and you now have your products displayed.

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14 years 3 months ago #8157

Thanks Nicolas!

It is somewhat of a relief that this is resolved as I spent literally hours going around in circles. Is that all you did? I say that because I also tried switching on and off these associated menus and nothing changed for me. I am happy that it is sorted but my natural curiosity leads me to know the reason why it happened so I can avoid it again.

At least now I can start uploading the actually content and move on from testing. Thanks again for you speedy and very thorough help and support.

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14 years 3 months ago #8163

Yes, that's all I did :)

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14 years 3 months ago #8515

Hi Nicolas, it's me again with the same old problem.

Although each page now shows correctly the products within the categories page, the listing of categories above the products are not the same, when using the link from within the previous page or from the main menu.

One shows each category with sub categories as a list, the other shows the top level of categories with images.

I thought it had something to do with the parameters not matching in the menu and associated module, but they do not have the same parameter options/values to select from.

The menu params are:
- ordering field: category_ordering
- show sub category: all direct sub categories

The associated module params are:
- ordering field: ordering
- content on product page: in the same categories

I can enable your access to the back end again if need be.
Here's a screenshot.

Thanks.

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14 years 3 months ago #8518

Actually, I think I solved part of it.

It's the parameters for the DIV that do not match in the menu and associated module.

Just need to work out why the product box goes narrower when the sub categories are listed with title and image.

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14 years 3 months ago #8522

I thought it had something to do with the parameters not matching in the menu and associated module, but they do not have the same parameter options/values to select from.

The menu params are:
- ordering field: category_ordering
- show sub category: all direct sub categories

The associated module params are:
- ordering field: ordering
- content on product page: in the same categories


I realise now that this is because one has Type of Content set as Product and the other set to Category.

However if I set both to Type of Content Category then the page linked from the main menu shows two copies of the category list and no products.

This does not make sense. The link from within the page shows the Categories AND the products, when it is set to Product layout... and if I change it to Category? Nothing changes, it's the same content.

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14 years 3 months ago #8524

I've tried turning off (disabling) the associated module, and as expected only the products appear on the page after navigating there from the main menu. However, the category list is still there if I navigate from the link in the page.

It's almost like it's cached somewhere. I've cleared the back-end cache and in the local browser.
Logged out and in again, but it's still there. Where is the category content coming from?

Is there anyone else out there with this issue?

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14 years 3 months ago #8548

You need to understand how it works:
When you create a listing of categories menu, the options of the menu apply to the listing of categories. The listing of products which is attached to the menu is displayed by the associated module and uses the options of the associated module. So it's normal that the menu has a type of content of category and the associated module a type of content of product since the first one is displaying the categories and the second one the products in the categories.

So, if you turn off the associated module, the system will detect that you're trying to display a listing of categories without an associated module to display the products below it and it will create automatically a new associated module for it.

There is no cache on it, it's just a matter of understanding how it works.

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14 years 3 months ago #8570

So does that mean I am trying to achieve something that is not possible? That is to have exactly the same page content displayed when a user clicks on the main menu item or the category link within a list/page.

Actually having now said that, the two resulting pages do look identical. All I did was turn back on the associated module again, after I deleted all files in the temp and cache folders using ftp. I have no idea if this was the solution because that's what I tried yesterday with no success.

Well for the moment I guess it is solved.

Thanks.

Last edit: 14 years 3 months ago by agrfoto.

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14 years 3 months ago #8582

No, no it's totally possible to display the same thing from a menu and a category link. You just need to have your menus/modules configured properly for that. Normally, that should be the case by default.

The best way to do that is to first configure the default display options in the config and once that's done, you can create your menus and hikashop should generate the associated stuff automatically using the default options of the config and you should have the same display.

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14 years 3 months ago #8586

Thanks Nicolas

Yes, I understand that and it is how I have it set up. They weren't displaying the same until, as I said, I enabled the associated module again, after I deleted all files in the temp and cache folders using ftp.

Thanks for clarifying anyway.

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14 years 2 months ago #10476

I am having the same problem I think... My products are not showing up after I assign them to categories :huh:

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14 years 2 months ago #10514

So did the solution provided here solved your problem ?

Do you see your product on the back end ? On the front end ?
Do you have a link to the page on the front end where you don't see your products ?

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14 years 2 months ago #10557

Hi Nicolas,

I had a fiddle and went through the documentation again and just can't seem to wrap my head around it. I can see themn in the backend, but they dont show up in the front end.

I have sent you an email :)

Thanks!

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14 years 2 months ago #10574

Could you go in the menu Display->Content menus and edit the options of your category listing menu with the id 52 ?
Then, disable the associated module and save.
That should display an error message to create automatically a listing of products module with the good options and associate it to your menu.

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14 years 2 months ago #10583

Worked like a charm! Thanks so much :)

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14 years 2 months ago #10718

Thanks to all and specially Nicholas, now I understand how it works and saved more days of study and frustration.

Merci,
Emilio Arrufat

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14 years 2 months ago #11582

Hi,

I do have the same problem : product do not show when selecting a category from the list.

I did follow this post and try several things for hours now and I still have the same problem.

I did create a Joomla menu item with the HikaShop product listing type and and it works fine on the front end as I am able to see my products.

I do not know where to look know.... Please help :(

Pierre

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