Login step of checkout a blank screen

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5 years 9 months ago #295030

-- HikaShop version -- : 2.6.4
-- Joomla version -- : 3.7.5
-- PHP version -- : 7.2.5
-- Browser(s) name and version -- : Chrome, Internet explorer, IPad
-- Error-message(debug-mod must be tuned on) -- : Blank screen

Recently, something broke behind the scenes and now attempting to checkout with a "login" step in the workflow results in a blank screen. Logging into the site first bypasses the problem, as does removing that step entirely, however neither of these options are doable.

I would really rather not update HikaShop if at all possible. Any ideas?

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5 years 9 months ago #295036

Hi,

If you have a blank page, the first thing to do is to activate the error reporting and the debug mode settings of the Joomla configuration.
Then, try again, and you should see the error message on that blank page.
That will allow us/you to understand where the problem is coming from and provide a solution.

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5 years 9 months ago #295073

Ah, I had debug on max but not enabled. I see these now (changed the path):

Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; plgHikashopAcymailing has a deprecated constructor in /<SiteRoot>/plugins/hikashop/acymailing/acymailing.php on line 11

Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; plgHikashopGoogle_products has a deprecated constructor in /<SiteRoot>/plugins/hikashop/google_products/google_products.php on line 11

Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; plgHikashopGroup has a deprecated constructor in /<SiteRoot>/plugins/hikashop/group/group.php on line 11

Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; plgHikashopRates has a deprecated constructor in /<SiteRoot>/plugins/hikashop/rates/rates.php on line 11

Warning: Illegal string offset 'state_Ain_1306' in /<SiteRoot>/administrator/components/com_hikashop/classes/field.php on line 648

Recoverable fatal error: Object of class stdClass could not be converted to string in /<SiteRoot>/administrator/components/com_hikashop/classes/field.php on line 648

Last edit: 5 years 9 months ago by CanadianCheese.

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5 years 9 months ago #295080

Hi,

Here are some threads about the same issue:
www.hikashop.com/forum/checkout/888006-w...fghanistan-1-in.html
www.hikashop.com/forum/checkout/892703-checkout.html#282195
So, either downgrade your PHP version or update your HikaShop and it should fix the problem.

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