Problem with options in a product

  • Posts: 13
  • Thank you received: 0
9 years 1 month ago #194717

-- HikaShop version -- : 2.4.0
-- Joomla version -- : 3.4.0

Maybe I should be post in other forum. Sorry but I don't know where.

The problem is:

I have a "product A" with 3 options product (B, C, D). The "A" product price is -20€. The customer choose every option, with a total price less 20 euros of the product price. Example:
A= -20
B= 100
C= 100
D= 100

Total would be: 280

The problem is when this customer remove a option product in his cart. The discount (-20 euros) remains, when it should remove the "product A".

Because if the customer don't buy the 3 products, he shouldn't have a discount 20. In the same example: if this customer remove "B" product, the total price should be 200, not 180 :( .

Can you fix this behaviour?

Thanks for your software

:)

Last edit: 9 years 1 month ago by netandsoftware.

Please Log in or Create an account to join the conversation.

  • Posts: 81539
  • Thank you received: 13069
  • MODERATOR
9 years 1 month ago #194737

Hi,

Turn back on the "group options with product" option of the HikaShop configuration and the options will be grouped with the main product so that you can only remove all of them at once from the cart. That way, you will not have the product A on its own.

Please Log in or Create an account to join the conversation.

  • Posts: 13
  • Thank you received: 0
9 years 1 month ago #194808

Perfect!!!

I'm glad to get this product (Hikashop), and this support!. All options are possible... ¡wonderful!

Thank you very much.

Regards

Please Log in or Create an account to join the conversation.

Time to create page: 0.049 seconds
Powered by Kunena Forum