Issue with displaying all the categories in the filter

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  • Hikashop Business
1 year 9 months ago #343107

-- HikaShop version -- : 4.6.1
-- Joomla version -- : 4.1.5
-- PHP version -- : 7.4

I have setup a category filter,
type: checkbox

setting "Including sub categories" Yes

Category Product category

apply on category.

but its not showing ALL the categories, just the two top level categories.

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  • MODERATOR
1 year 9 months ago #343108

Hi,

You have two categories setting. The first one on the left is the categories where you want the filter to appear. And the "including sub categories" setting is linked to that setting.
The second categories setting, on the bottom left corner is where you define the main category that will be used to load the sub categories for the choices of the filter. If you want the filter to use all the categories, you need to leave that setting empty.

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1 year 9 months ago #343117

Hi,

if I leave that empty I get the attached.

Attachments:

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  • MODERATOR
1 year 9 months ago #343118

Hello,

Please provide these elements in order to progress on your subject :
- Your relative filter settings screenshot (in Display dropdown => Filters)
- Your complete product category tree screenshot (in Products dropdown => Categories)
=> Take good care to have a full open category tree, in order to allow us to see all categories and sub-categories.
- An url link in order to process some tests directly in your website

Awaiting your elements to be able to progress
Regards

Last edit: 1 year 9 months ago by Philip.

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  • Posts: 356
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  • Hikashop Business
1 year 8 months ago #343242

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