mollie plugin not working anymore , urgent

  • Posts: 64
  • Thank you received: 7
  • Hikashop Business
9 hours 38 minutes ago #370453

-- url of the page with the problem -- : www.ubuntushop.biz
-- HikaShop version -- : 6.3.0
-- Joomla version -- : 5.4
-- PHP version -- : 8.4

If i select mollie for payment, mollie is not starting. You only get the page that the order is placed.

logs:
[2026-02-16T14:39:44+0000] Error executing API call (422: Unprocessable Entity): The 'amount' field is off. Expected to be €95.00 (sum of the line items), got €85.00. Documentation: docs.mollie.com/reference/handling-errors . Request body: {"amount":{"currency":"EUR","value":"85.00"},"method":null,"description":"Order-0188 Ubuntushop","redirectUrl":"https:\/\/www.ubuntushop.biz\/index.php?option=com_hikashop&ctrl=checkout&task=after_end&lang=nl&order_id=188&Itemid=123","cancelUrl":"https:\/\/www.ubuntushop.biz\/index.php?option=com_hikashop&ctrl=order&task=cancel_order&order_id=188&Itemid=123","webhookUrl":"https:\/\/www.ubuntushop.biz\/index.php?option=com_hikashop&ctrl=checkout&task=notify¬if_payment=mollie&tmpl=component&lang=nl","metadata":{"order_id":188},"lines":[{"description":"Ubuntu 24.04 Custom Usb Automatische installatie stick","quantity":1,"unitPrice":{"currency":"EUR","value":"85.00"},"totalAmount":{"currency":"EUR","value":"85.00"}},{"description":"Stick Transport: Stick transport Belgium","quantity":1,"unitPrice":{"currency":"EUR","value":"10.00"},"totalAmount":{"currency":"EUR","value":"10.00"}},{"description":"Keyboard Layout: qwerty-us int.","quantity":1,"unitPrice":{"currency":"EUR","value":"0.00"},"totalAmount":{"currency":"EUR","value":"0.00"}}],"billingAddress":{"email":"This email address is being protected from spambots. You need JavaScript enabled to view it."}}. Field: amount

Last edit: 9 hours 34 minutes ago by duportail.

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  • MODERATOR
5 hours 57 minutes ago #370456

Hi,

I suppose that you're using the plugin available here:
www.hikashop.com/marketplace/product/153...ie-by-skyspider.html
As stated there, you should contact the developer of the plugin directly at skyspider.com.au/#contact so that he can help you.
I would recommend that you also provide a screenshot of the order's details along with the debug information here. It will allow the developer to better understand what's going on. It's likely that your HikaShop is setup with extra fees / points or something like that, and the plugin might not support that.

Note also that the plugin is updated regularly. You might be using an old version of the plugin. I can see that you purchased it a while back so it's likely you're not using the latest version. Download the install package of the plugin ( you have the download link in the email you received for the purchase, and on the details page of the order in the My account>My orders menu on our website), and install it via the Joomla extensions installer to get the latest version.

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  • Posts: 64
  • Thank you received: 7
  • Hikashop Business
5 hours 49 minutes ago #370457

yes, i have downloaded the plugin again, no solution. I have send the logs to the developer .

The following user(s) said Thank You: nicolas

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