AliPay Order status not changed when complete checkout

Hi,

I'm using hikashop in china.

When customer finish the payment with Alipay, the order status in backend is still show 【created】not confirmed.

How fix it？

Thanks.

Hello,

We'll need more information about your issue so can you :
- Check that the debug mode option is ON through your Alipay payment configuration page
- Test it again
- Check your Payment log file content through "Hikashop->System->Configuration->Main" by using the "See the report" button of your Payment log file option.
- Show us its content

Also can you show us some screenshots of how you configured your Alipay payment method ? Because you should also make sure to enable the "Allow payment notifications" option

Thank you.

Hi,

I have just consulted Alipay customer service. The payment interface used by hikashop is out of date.

Here is the new development document.

doc.open.alipay.com/docs/doc.htm?treeId=...eId=105288&docType=1

In addition, hikashop has plan to develop new Alipay payment plugin?

Best Regards,
Arvin

Hi,

I will follow your instructions to try again,and give you feedback soon.

Thank you for your reply.

Arvin

Hi,

I just try it again, but the issue still exists.

The attachment is my screenshot of the steps.

And the logs of alipay payment shows that, a 301 redirect.

Plese check it.

By the way,
I can provide a partner ID account password, and my personal Alipay account is used to pay for the test if needed.

Arvin

Hello,

When i change the protocol from HTTP to HTTPS ,it works correctly.

Thanks VERY Much.

Well,
Hikashop, as one of the popular e-commerce components in joomla, I am looking forward to that, Your team can develop a new alipay payment plugin in the future.

Using the new alipay payment interface, when a user open the payment page on mobile phone, it will automatically call alipay mobile client to complete the payment if it been installed on the phone. Otherwise,it will continue to complete the payment through the alipay website page.

It will improve the user's payment experience. After all, mobile payment has become mainstream.

Important：MD5 is not supported for sign_type with the new alipay wap payment interface.Official recommended RSA2.

Maybe, I will ask someone to help to develop new alipay payment plugin for me, If your team do not plan to create a new Alipay plugin.

Thanks again for your help and your excellent work.

Regards,

Hello,

I will try to find some english documentation or translate the key document for you, if i have free time.

Now I still have a problem that needs your help. I want use order_number as the value of $out_trade_no.
I tried to replace some of the code and can complete the payment. However, there is no order status update, no alipay payment notification, no payment log records(debug is on).

What should i do?

Regards,

Hello,

Here is my suggestion for the alipay plugin.

Please check the screenshot.

The official document highlights this:

程序执行完后必须打印输出“success”（不包含引号）。如果商户反馈给支付宝的字符不是success这7个字符，支付宝服务器会不断重发通知，直到超过24小时22分钟。一般情况下，25小时以内完成8次通知（通知的间隔频率一般是：4m,10m,10m,1h,2h,6h,15h）；

当商户收到服务器异步通知并打印出success时，服务器异步通知参数notify_id才会失效。也就是说在支付宝发送同一条异步通知时（包含商户并未成功打印出success导致支付宝重发数次通知），服务器异步通知参数notify_id是不变的。

docs.open.alipay.com/270/105902#s7

Hi,

Repeated notifications still exist, even if I print out "success".

My modified code:

 		if((preg_match('/true$/i', $response) && $sign == $_POST['sign']) && ( /* $_POST['trade_status'] == 'TRADE_FINISHED' || */ $_POST['trade_status'] == 'TRADE_SUCCESS' || $_POST['trade_status'] == 'WAIT_SELLER_SEND_GOODS' /* || $_POST['trade_status']== 'WAIT_BUYER_PAY' */ )) {

			$price_check = round($dbOrder->order_full_price, (int)$this->currency->currency_locale['int_frac_digits'] );

			$history->notified=1;
			$history->amount=$price_check;
			$history->data = ob_get_clean();

			$order_status = $this->payment_params->verified_status;


			if($dbOrder->order_status == $order_status) echo "success"; //return true;
			$mail_status=$statuses[$order_status];
			$email->subject = JText::sprintf('PAYMENT_NOTIFICATION_FOR_ORDER','Alipay',$_POST['trade_status'],$dbOrder->order_number);
			$email->body = str_replace('<br/>',"\r\n",JText::sprintf('PAYMENT_NOTIFICATION_STATUS','Alipay',$_POST['trade_status'])).' '.JText::sprintf('ORDER_STATUS_CHANGED',$mail_status)."\r\n\r\n".$order_text;

			$this->modifyOrder($order_id,$order_status,$history,$email);
			
            echo "success";
		//  return true;
		} else {
			$email->subject = JText::sprintf('NOTIFICATION_REFUSED_FOR_THE_ORDER','Alipay').'invalid response';
			$email->body = JText::sprintf("Hello,\r\n An Alipay notification was refused because the response from the Alipay server was invalid")."\r\n\r\n".$order_text;

			$this->modifyOrder($order_id,null,false,$email);

			if($this->payment_params->debug){
				$this->writeToLog('invalid response'."\n\n\n");
			}
			
			echo "fail";
		//	return false;
		} 

Hello,

The best solution will probably be to use :

return "success";

 echo "success";

return "fail";

 echo "fail";

I used return "success", Now it works fine. See screenshot 5.

Yes, a new alipay plugin please.

iaiai wrote: Hello,
Using the new alipay payment interface, when a user open the payment page on mobile phone, it will automatically call alipay mobile client to complete the payment if it been installed on the phone. Otherwise,it will continue to complete the payment through the alipay website page.

It will improve the user's payment experience. After all, mobile payment has become mainstream.

Hello,

That feature wasn't developed for the moment so if you need the help of a professional developer to quickly develop it, you can check our partners section : www.hikashop.com/home/our-partners.html

Best regards,
Mohamed Thelji.