Almost no product images

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9 years 11 months ago #203377

-- HikaShop version -- : 2.4.0
-- Joomla version -- : 3.4.1
-- PHP version -- : 5.6.3
-- Browser(s) name and version -- : Firefox 38.0.1

Hi,

I have imported all my virtuemart products to Hikashop.
unfortunately only 3 of my 1255 products have there images successfully imported.
All of the other products have mostly 10 bar-code images assigned to them.
And the 3 product which do have images, have 15 copies assigned to them.

unfortunately it is a local site on xampp, so i cannot give you a direct link

Any advice?

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9 years 11 months ago #203380

Hi,

Try to copy manually the images from the virtuemart upload folder to the images/com_hikashop/upload folder (verify that it is the correct folder in the settings of the HikaShop configuration).

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9 years 11 months ago #203413

Hi,

Thanks for your reply,
I already tried that and it did not work.
Do you have any other solution?

Regards

Last edit: 9 years 11 months ago by YW.

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9 years 11 months ago #203548

Hi,

Which virtuemart version are you using ?
We saw some issues with VM import because depending the version the images are not stored the same in the database
www.hikashop.com/forum/install-update/87...t-into-hikashop.html

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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9 years 11 months ago #203583

Hi Jerome,

I am using Virtuemart 3.0.8

Regards

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9 years 11 months ago #203674

Hi,

As stated on our import documentation the VM import is only compatible with VM 1 and 2 for now and we didn't test it with VM 3.
It would require extensive tests to find the issue with the product images import for VM3.
I would recommend to try using CSVimproved to export the products data from VM3 and import them to HikaShop (the latest version is compatible with both so it should hopefully work better).

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