Prompt Customer To Select Size

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7 years 7 months ago #278817

-- HikaShop version -- : 3.2.0
-- Joomla version -- : 3.8.0

If the customer does not select a size and just click on add to cart the default size is added to the cart. If they are not paying attention they could purchase the wrong size.

Is there a way to prompt customers to select a size, if more than one size is available? This could prevent purchasing errors.

Thanks!

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7 years 7 months ago #278845

Hello,

It will actually depends on how you configured your product and if you are using characteristics or custom fields.
The solution will probably be to directly edit the code of the "show_default" file of the "product" view of your front-end template via "Hikashop->Display->Views".

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  • Hikamarket Multivendor Hikashop Business
7 years 7 months ago #278866

You could try the method I described in this thread:
https://www.hikashop.com/forum/product-category-display/892041-default-value-for-variants.html

regards
Trevor

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7 years 7 months ago #279184

Regarding this post:
www.hikashop.com/forum/product-category-...variants.html#279083

While it's not difficult to do as a customization in a special case for a developer, make it work properly in all the cases is a bit harder and needs to be done carefully, with a lot of testing.


Nicolas, not sure if you see this post but would you be so kind, if possible, implementing this?
I would like if the customer clicks on "Submit" before selecting a size (variant) that they cannot proceed to the cart without making a selection.

Thank you.

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7 years 7 months ago #279217

Hi,

As I said there:

Now for a solution where the add to cart button would stay and display an error when clicking on it, that's something we could add in the futuren, yes.

So it will be done at one point. But I can't say when yet.

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7 years 7 months ago #279252

My apologies, I didn't realize that you were responding to this issue.

Thanks I hope it will be done sooner than later.

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