Error on google search console

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2 years 9 months ago #334387

-- HikaShop version -- : 4.4.3
-- Joomla version -- : 3.9
-- PHP version -- : 7
-- Error-message(debug-mod must be tuned on) -- : none

hi

im having a lot of errors like this on google seach console

error - Invalid object type for field "itemReviewed"
error - Either "ratingCount" or "reviewCount" should be specified
error - Missing field "ratingValue"

can you please assist

thanks

Last edit: 2 years 8 months ago by ronron.

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2 years 9 months ago #334391

Hello,

Of course we can help for this, first you can process a test with a default template (like ProtoStar) to see if that solve your issue OR make it slightly different ?
If that change nothing, can you provide an Url link relative to page with the MicroData issue, please ?
Awaiting your returns to be able to progress on your issue.

Regards

Last edit: 2 years 9 months ago by Philip.

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2 years 9 months ago #334420

hi

i tried using two different templates and still the error persist

i think it has to do with the product rating. maybe it could be a config error?

please see attached including some of the affected url. it is affecting all products and pages with hikashop in my shop.

Last edit: 2 years 8 months ago by ronron.

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2 years 9 months ago #334428

Hi,

Thank you for your detailed feedback.
It's a bug which can happen in some cases with the vote system when activated on the listings.
I've made a patch on our end to fix it.
Download again the install package of HikaShop on our website and install it on yours and you'll get the patch.

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2 years 9 months ago #334433

updated it as instructed, but still got errors.

BTW

after inspecting my site all items including images and details located in the hikashop_product_page disappeared so i had to restore my site.

please help

Last edit: 2 years 8 months ago by ronron.

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2 years 9 months ago #334452

Hi,

What do you mean exactly by "after inspecting my site all items including images and details located in the hikashop_product_page disappeared" ?
You mean you had a white area there instead of the normal HTML ?
I don't see how the patch I made would do that.
It's probably linked to something else.
Also, I checked the page for FP-S54 and I don't see these 2 errors. Actually I don't even see the vote area so it's normal that these errors are not present.
The patch I made will definitely fix the problem you had with the votes on the listing, and won't cause the product page HTML to be missing. So I'm not sure what to say.

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2 years 9 months ago #334520

hi

i decided to take it out momentarily as this has been affecting SEO for my site. My site has been bouncing from the first page to the 5th page becuase of this. ill keep this thread open until rankings settle. then till try again

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2 years 8 months ago #334671

ok google can still see the errors generated by the ratings

i installed it again but im getting this error on my product pages

i already tried using the default template but the error is the same

hope you can check it.

Cant leave my site like this, have to reverse the changes again

Last edit: 2 years 8 months ago by ronron.

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2 years 8 months ago #334691

Hi,

This indicates that you're trying to look at a listing of products for a specific category but that this category has been unpublished or deleted.
So I would recommend to review the status of the category you're trying to access.

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2 years 8 months ago #334787

ok i have a new issue google is saying missing field price


if you check this link



the price is there

Last edit: 2 years 8 months ago by ronron.

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2 years 8 months ago #334788

Hi,

While the price is displayed on the page, the meta tag for it is missing from the HTML:
i.imgur.com/o9rbI9N.png
Normally, above the "availability" meta tag, you should have another meta tag for the price.
If you check the product / show_default.php view file of HikaShop via the menu Display>Views you should normally see this:

https://i.imgur.com/K2NKJtx.png
And I suppose that you're missing the line:
<meta itemprop="price" content="<?php echo $this->itemprop_price; ?>" />
from there.

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2 years 8 months ago #334814

hi

i cant find it on product / show_default.php.

i enabled display view files in front end. it showed me that it needs to be edited at product / listing_price.php

i added the code below but did not work

dont know if it is correct

please show me where

<?php
}
?>
	
      <span class="hikashop_product_price_full<?php echo $class; ?>" meta itemprop="price" content="<?php echo $this->itemprop_price; ?>" >
      
     <?php

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2 years 8 months ago #334819

Hi,

The screenshot link I gave in my previous message shows where the line

<meta itemprop="price" content="<?php echo $this->itemprop_price; ?>" />
should be added in the view file product / show_default.php if you don't have it.
As I said in my previous message, it should be above the "availability" meta tag.
Sorry but I can't say more than I already said in my previous message :/

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2 years 7 months ago #335301

hi

just want to report this again that google is still seeing the errors. i updated hikshop to the latest version

i attached a few items with the errors and the link.

the reason i though it was fixed was due to the comments and votes added. when i deleted it the error came back


please help

thanks

Last edit: 2 years 7 months ago by ronron.

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2 years 7 months ago #335312

Hi,

I've just run the microdata validator on your URL and I don't see any error:
i.imgur.com/9Dpykzf.png
So I'm not sure how you got these errors because I don't see them there.
Could you please double check ?

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2 years 7 months ago #335325

could you kindly try this

added https

Last edit: 2 years 7 months ago by ronron.

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2 years 7 months ago #335332

Hello,

Can you provide a screenshot (like mine) of your configuration Vote & Comment part :

alt


We guess that here there are several points to check and your configuration is maybe the key.
Awaiting your elements to progress

Regards

Last edit: 2 years 7 months ago by Philip.

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2 years 7 months ago #335343

hi

here you go

Attachments:

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2 years 7 months ago #335346

Hi,

I don't see any error for that URL either:
i.imgur.com/owpXea3.png
Could you please tell us where you get these errors ?

However, checking your page's HTML for the aggregatingRating, I do see it's there where it shouldn't.
I suppose that it's because you have an old view override of the vote / mini.php view file.
Check if you have the file templates/YOUR_TEMPLATE/html/com_hikashop/vote/mini.php via FTP. If you do, rename it and it should then avoid that problem.

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2 years 7 months ago #335363

hi again

1. I don't see any error for that URL either:
i.imgur.com/owpXea3.png
Could you please tell us where you get these errors ?

error came from google search console. i attached an updated photo

2. I suppose that it's because you have an old view override of the vote / mini.php view file.
i dont have overrides, please see attached screen shot

3. Check if you have the file templates/YOUR_TEMPLATE/html/com_hikashop/vote/mini.php via FTP. If you do, rename it and it should then avoid that problem.

i dont have this override or customization./color]

Last edit: 2 years 7 months ago by ronron.

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