Configure taxes

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8 months 3 weeks ago #301259

-- url of the page with the problem -- : thresholdtestingsite.com/tcc/index.php/dairy-products
-- HikaShop version -- : 4.0.1
-- Joomla version -- : 3.9.1
-- PHP version -- : 7.1.23
-- Browser(s) name and version -- : Chrome

Hello. I can't seem to wrap my head around taxes. Let's say that I do business in the United States, in the State of Colorado and in several cities in that state - Fort Collins, Windsor, Greeley. The tax structures are as follows:
State of Colorado: 2.9%
City of Fort Collins: 4.4%
City of Windsor: 3.95%
City of Greeley: 4.11%

The total tax charged should be State+City. So, for Fort Collins it would be 2.9% + 4.4% = 7.3%, for Windsor it would be 2.9% + 3.95% = 6.85%
I have tried different ways of creating tax zones and rates, and all I can get to charge is the State tax. No city tax.

Thanks for your help.

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8 months 2 weeks ago #301264

Hi,

You cannot configure tax rules at the city level in HikaShop.
The only way is to setup either TaxCloud or Avalara plugins which can calculate the taxes automatically via a third party web service:
www.hikashop.com/support/documentation/260-taxcloud.html
polishedgeek.com/services/hikashop-ecommerce-tax-automation
The TaxCloud plugin is preinstalled with HikaShop and TaxCloud is free to use, while Avalara has some fees associated to it.

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