Vote stars stay after delete in back-end

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9 years 11 months ago #178066

-- url of the page with the problem -- : www.vapeholland.com
-- HikaShop version -- : 2.3.4
-- Joomla version -- : 3.6
-- PHP version -- : 3.3.6
-- Browser(s) name and version -- : Chrome and explorer

Dear People,

I have a problem. I tested the comment & vote system but after i like to delete this. After delete into the back-end the comments are deleted but the stars stay on the front-end. How i get this vote-stars emty. We like to go soon online with a clean vote system.

Kind regards,
William van Veen


Kind regards,

William van Veen
Wveen.com
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9 years 11 months ago #178095

:blink: Check in database vote and there also no votes XD


Kind regards,

William van Veen
Wveen.com

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9 years 11 months ago #178112

I see now the problem. When i remove the comment/vote he removes only the comment and not the vote. On the back-end he is delete but the vote stays on the front-end


Kind regards,

William van Veen
Wveen.com

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9 years 11 months ago #178070

Hi,

You can create a mass action via System > Mass action and set it like that:
take.ms/4QSZq

By default the values should have been deleted when deleting the vote via the backend interface.

The following user(s) said Thank You: NADEJDE, rijeka

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9 years 11 months ago #178253

Perfect Xavier,

After running the mass action he have delete evry Vote.

Thanks for your reply!


Kind regards,

William van Veen
Wveen.com

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