rating problem

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4 years 11 months ago #211151

-- HikaShop version -- : 2.4.0
-- Joomla version -- : 3.3.6
-- PHP version -- : 5.4.37
-- Error-message(debug-mod must be tuned on) -- : -

Hi,
There is a problem in rating system, sometimes it doesn't update the number of the votes. The value is calculated correctly and stars are changed but the number of the votes doesn't change from (1) to (2), for example. It doesn't happen every time by the way. What could be the problem?
Thank you.

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4 years 11 months ago #211156

Hi,

Maybe because the customer/you already voted and you just update your vote.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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