HikaShop - Product reviews / product comments

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  • Hikamarket Multivendor Hikashop Business
3 hours 55 minutes ago #371854

-- HikaShop version -- : 6.4.1
-- Joomla version -- : 5.4.3

Hello,

I'm testing product reviews/ratings, but I'm not getting the expected results. If a user buys a product, I expect them to be able to leave a comment about it. It's currently configured so that only users who have purchased the product can comment.

The testing flow is as follows:

Test 1

* A user places an order
* After that, the user tries to comment on the purchased product
* Error message: "you must be registered to comment on a product"

Test 2

* A user places an order
* The vendor changes the order status to "delivered"
* The buyer user tries to comment on the purchased product
* Error message: "you must be registered to comment on a product"

I am sharing the HikaShop configuration for comments / ratings with you.

Thank you!

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