Possible problem with session

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  • Hikashop Business
11 years 5 days ago #158364

Hi,
Something very strange occured. At my default configuration i have found out that i could not remove products from my cart. When i pressed the x(delete) button from the checkout at frontend, the product wasn't removed and the purchase was completed instead. I changed the joomla session handler from database to none and then the problem was fixed. Everything was fine for quite some time until now that no account can login. If i change the session handler back to database the login problem is fixed but the remove prouct problem comes back. Any suggestions? Thank you

*EDIT*
The remove product malfunction seems to happen if the user adds a product in cart and then he logs out. When he logs in again the produxt is in the cart and he can't remove it. If he ,however, adds another product in the cart then the remove button works!

Last edit: 11 years 5 days ago by wideservices.

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11 years 5 days ago #158369

Hello,
Firstly can you download the last Hikashop version through our website, install it and test it again so that we can be sure that you're using the last Hikashop version ?
Also, can you give us a link to your shop so that we can directly test it ?
Thanks.

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  • Hikashop Business
11 years 4 days ago #158539

You have the latest stable version of HikaShop Business: 2.3.1 (i have updated it recently)

url: moodleshop.wideservices.gr/en

Thank you

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11 years 4 days ago #158545

Hello,
That's maybe coming from a cache issue so can you disable the Joomla cache, and clear it ? You'll also have to disable it in the joomla config, and unpublish the cache plugin. Also can you clear your browser's cache and try it again ?

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11 years 3 days ago #158697

Hi ,
Cache was disabled in the global configuration, the system cache plugin was unpublished and i have tried it in different browsers with their cache cleared. The same thing happens.

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11 years 3 days ago #158707

Hi,

There is a strange thing with your cart module, it is not always displayed the same way.
Don't you have a conflict at this point, many cart modules ?

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11 years 2 days ago #158910

I had two cart modules in different positions . Now I am using only 1 cart module . The one in the top right corner. I have tried to disable it too, but the same problem occurs.

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11 years 2 days ago #158970

HikaShop this is a bug. When ever the cart has something in it for a long period of time and when you come back to clear the cart it will not clear.

When I try to clear the cart it refreshes to website.com/product/listing and it doesn't clear the cart.

When I add some thing to the cart then try to delete it works and refreshes to http://website/checkout/step/step-1 so I can delete the other products.

Then I try to delete the last item in the cart it deletes it works and returns to website.com/product/listing


www.hikashop.com/forum/checkout/868584-c...-empty-checkout.html

-- url of the page with the problem -- : local
-- HikaShop version -- : 3.2.1
-- Joomla version -- : 3.3
-- PHP version -- : 5.3.24
-- Browser(s) name and version -- : all
-- Error-message(debug-mod must be tuned on) -- : none

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11 years 1 day ago #159023

Hi,

This problem seems to be the same than the one here:
hikashop.com/forum/checkout/868584-canno...checkout.html#159016

So lets continue on one topic only :)

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