Re-Captcha

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  • Hikashop Business
3 months 1 week ago #306683

-- HikaShop version -- : 4.1.0
-- Joomla version -- : 3.9.6

HI ALL

How can I configure Hika Shop to take advantage of re-Captcha during CheckOut?

Thanks for Help

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  • MODERATOR
3 months 1 week ago #306686

Hi,

Yes. You want to download, install and configure the recaptcha plugin we have on this page and deactivate Joomla's:
www.hikashop.com/support/documentation/7...-with-recaptcha.html

The following user(s) said Thank You: sonjaclerc

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  • Hikamarket Multivendor Hikashop Business
2 months 1 day ago #307976

I am experiencing the same problem. I just have installed the latest version of the Hikashop captcha plugin from www.hikashop.com/support/documentation/7...-with-recaptcha.html .

I have set the global configuration to NONE as well as the user option as well.

I have created at Google recaptcha V2 and have added it to the plugin.

Here is a link to see the registration form: https://westernex.com.au/register - NO CAPTCHA!

Thank you

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  • Posts: 66630
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  • MODERATOR
2 months 1 day ago #307978

Hi,

I see three potential issues there:
1. You have a javascript error on that page:
monosnap.com/file/hvOs4HxAtVBsaVkhpHJ3QksrbxASvb
That javascript error during the loading of the page could prevent recaptcha from initializing itself.
2. I see that your registration view file has been customized. Rename temporarily the folder templates/YOUR_TEMPLATE/html/com_hikashop/user/ via FTP in order to deactivate the view override. If your override is made on an old version of the view file, it could be missing some key element to display the captcha properly.
3. It could be an issue with the settings of the plugin. Could you provide a screenshot of the settings of the plugin (you can blur/hide the key settings) ?

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  • Hikamarket Multivendor Hikashop Business
2 months 1 day ago #307995

Hello Nicolas

Thank you for your reply. Testing the suggested options I found that the override is the culprit. If I take it away, the captcha shows.

Thank you.

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