Total Price is Not Updated with Quantity

  • Posts: 37
  • Thank you received: 3
  • Hikashop Business
1 week 18 hours ago #368723

-- url of the page with the problem -- : www.militaryplaques.com/products/deploym...om-deployment-plaque
-- HikaShop version -- : 6.1.0
-- Joomla version -- : 5.3.3
-- PHP version -- : 8.2.29
-- Browser(s) name and version -- : n/a
-- Error-message(debug-mod must be tuned on) -- : None

HI

We use the Hikashop - Price Calculations plugin to calculate all prices for products across the whole site. Since the recent update to 6.1.0 the total per line item price is not updating and remains at the single item costs and not 2* 3* etc when the number of units purchased goes up

We have not changed the formula in the plugin and in fact when options change the price change correctly. Only the quantity aspect is broken.

The formula for the above product is: {selectsizedeployment}+{expressfeesdeployment}+{price}

The reason we believe the plugin has a bug is that we see it was updated in the 6.1.0 version: "We fixed an error with the calculation of the price on the product page in some cases with PHP 8.2 and higher."

In testing we switched off CloudFlare and JCHOptimize and cleared all caches

Please Log in or Create an account to join the conversation.

  • Posts: 37
  • Thank you received: 3
  • Hikashop Business
1 week 15 hours ago #368724

Updated from: com_hikashop_business_v6.1.0_2025-09-24_08-05-05 to: com_hikashop_business_v6.1.0_2025-09-26_06-31-44
&
Installed jQuery Easy

Bug persists

Please Log in or Create an account to join the conversation.

  • Posts: 84435
  • Thank you received: 13733
  • MODERATOR
1 week 11 hours ago #368727

Hi,

Someone reported a similar issue with the update here:
www.hikashop.com/forum/5-support-en-fran...-multiplication.html
The issue came from an old plugin called "Shop Custom Quantity plugin", which apparently conflicts with the price calculations plugin.
Could you check if you have that plugin via the Joomla plugins manager, and if so, try to disable it. It should hopefully fix the problem.

The following user(s) said Thank You: thenorthernoffice

Please Log in or Create an account to join the conversation.

  • Posts: 37
  • Thank you received: 3
  • Hikashop Business
1 week 11 hours ago #368730

Yep We had that in a while back when we were discussing ways streamline the custom ordering methods. It's now off and all's back to working. Let me know when the bug is caught and squashed

The following user(s) said Thank You: nicolas

Please Log in or Create an account to join the conversation.

  • Posts: 84435
  • Thank you received: 13733
  • MODERATOR
1 week 5 hours ago #368732

Hi,

I've found the issue and made a patch for it. Download the install package of HikaShop on our website and install it on yours and you'll get the patch for it.

Please Log in or Create an account to join the conversation.

Time to create page: 0.062 seconds
Powered by Kunena Forum