Custom field only on specific product

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  • Hikaserial Standard Hikashop Business
3 weeks 18 hours ago #369615

-- HikaShop version -- : 6.1.1
-- Joomla version -- : 5.4.1
-- PHP version -- : 8.3.25
-- Browser(s) name and version -- : Firefox

Hi There,


We're selling e-tickets on our website, now we want to add a additional ticket type which require a custom input from the customer.
How can i request a custom input from the customer only when this product is purchased?

So, if this product is not being ordered, the question is being skipped.


Thanks,
Kind regards,

Patrick

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  • Posts: 17
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  • Hikaserial Standard Hikashop Business
3 weeks 18 hours ago #369616

And with custom input, i meant a custom question from the customer.

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  • MODERATOR
3 weeks 7 hours ago #369617

Hi,

You want to go to the Display>Custom fields menu and create a new field of the table "item". It will appear on the product details page.
You can restrict the field to only some products or only some categories with the corresponding restriction settings.
And you can change the type of the field based on what you want:
- text so that the customer can write something to you
- radio, dropdown, checkbox so that the customer can select something among several choices
- ajax file / ajax image so that the customer can upload files
- advanced date picker so that the customer can select a date

You can read more about custom fields here:
www.hikashop.com/support/documentation/4...shop-field-form.html

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  • Posts: 17
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  • Hikaserial Standard Hikashop Business
1 week 1 day ago #369749

Yes, that works like a charm!


Other question is can I add a additional payment option, like bank transfer, when a certain product is added to the shopping cart?


Thanks again!

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  • MODERATOR
1 week 20 hours ago #369752

Hi,

There are no direct way to restrict a payment method to a product as you can see if you edit the settings of a payment method via the menu System>Payment methods.

However, there are ways to do it in an indirect way.
For example, if you don't use the "dimensions" of your products for anything, you could set dimensions only for that specific product and then use the "minimum volume" setting of that payment method so that the payment method would only display if that product would be in the cart.
The weight can potentially be used in a similar way, however a product with a weight will require shipping, which might be problematic based on what you're selling.
Also, a payment method can be displayed or not based on the selected shipping method, and the shipping methods can be restricted to warehouses, and products can be linked to warehouses. So that's also a path to display a payment method based on the products in the cart. However, warehouses also have implications for shipping methods so that might not often be a good solution based on the situation you're in.

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