The hikashop have funtion or Extention notification Email product expiredate ?

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  • Hikamarket Multivendor Hikaserial Subscription Hikashop Business
1 week 4 days ago #316625

-- HikaShop version -- : 4.2.3
-- Joomla version -- : last.
-- Error-message(debug-mod must be tuned on) -- : Email notification or Email next year notification for product has expire

Hello suppot, I use hikashop business and All you Extension

I Would like to know do you have funtion or Extension Email notification expire automatic for product next year ?

same as notification hikashop expiry date when you remind me

Thanks.
love hikashop

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1 week 4 days ago #316636

Hi,

Thanks for using our products !

I'm sorry but I don't understand what you mean by "Email notification expire automatic for product next year" ?
Are you talking about a subscription expiration email notification, like you can do with HikaSubscriptions ?
Here is how it works:
- the customer purchases a product which adds him to a subscription
- the customer can get access to things on your website thanks to that subscription
- when the subscription expires (based on how you configured it), the customer gets notified (you can configure email notifications to be sent before the subscription expires) so that he can renew his subscription with the purchase of a product (which can be the same one or another one).
That's basically how the system works with the purchase of HikaShop Essential/Business on our own website.

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  • Hikamarket Multivendor Hikaserial Subscription Hikashop Business
1 week 3 days ago #316688

Yes i meand that

the funtion send email to customer automatic ?

i try to learn but i don't know how to do you have manual ?

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1 week 2 days ago #316690

Hello,

In HikaSubscription configuration you have an interface which allows you to set-up notification emails for your customers ; you can select the email and the number of days before/after the renewal.
www.hikashop.com/support/documentation/1...html#sub_renew_mails

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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