Item not displaying

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10 years 9 months ago #181445

-- url of the page with the problem -- : www.laptoptrader.co.za/hikashop/category/53-tv-s-new.html
-- HikaShop version -- : 2.3.4
-- Joomla version -- : 3.3.3
-- Browser(s) name and version -- : al
-- Error-message(debug-mod must be tuned on) -- : Does not display item but says one item in category ?

Hi Guys

I have a problem with category I created named TV's (New) -
1) If I click on that category it opens up all my categories and also lists TV's as a category - I want it to go straight to items in that category when I click on Menu Item TV'S
2) It shows 1 item in category when I click on category TV's no items are displayed but in previous page it said one item in category ?

www.laptoptrader.co.za

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10 years 9 months ago #181450

Hi,

1. For this module, you have to select for the "menu" option a products listing menu with the "tv's" category selected.
2. This is probably because the assigned menu don't have the tv's category in its listing.

www.hikashop.com/support/support/documen...splay-front-end.html

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10 years 9 months ago #181541

Hi Xavier

Thanks for your response , I have done everything correctly I even went to extent of deleting the item , the category and menu item still didnt display I even tried linking it to a sub category . As u can see I have successfully created other categories and menus and products and all those are working fine ?

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10 years 9 months ago #181626

Hello,
Your issue is coming from the fact that your TV's (New) link isn't valid, the solution will just be to correct that link.

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10 years 9 months ago #181680

Thank you for your swift response , please advise where and how can I correct that link ?
Please excuse my limitations I am not an expert so I am finding it hard to understand how I managed to successfully create many other products and categories but just cant get this one right .

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10 years 9 months ago #181690

Hi,

I think that the problem comes from the quote and the parenthesis you have in the name of the category which are not taken into account for the URL (that's normal) and thus the system cannot link the URL with the category in order to display the elements of the category.
You need to fill in the alias field of the TV'S (NEW) category with: tv-s-new
That should hopefully be enough.

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10 years 6 months ago #193654

I have done this but still nothing , now all my items are not displaying , please please help

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10 years 6 months ago #193660

Please don't post several messages with the same question:
www.hikashop.com/forum/product-category-...splaying.html#193659

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