RESOLVED: White screen and file not attached

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10 years 7 months ago #188818

-- url of the page with the problem -- : boatingwithdawsons.com/dev/
-- HikaShop version -- : 2.3.5
-- Joomla version -- : 3.3.5
-- PHP version -- : 5.3.29
-- Browser(s) name and version -- : Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/40.0.2214.93 Safari/537.36
-- Error-message(debug-mod must be tuned on) -- : White Screen

When i try to attach a file to a product with the setting specify file location I get a white screen. The files are located in the /media/com_hikashop/upload/safe directory.

Last edit: 10 years 7 months ago by piggybank.

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10 years 7 months ago #188822

Hi,

see : www.hikashop.com/forum/product-category-...-product.html#186480

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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10 years 7 months ago #188963

Hi there,

I followed those instructions however the indicated code was not present.

Attachment removed by a moderator

Last edit: 10 years 7 months ago by Jerome.

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10 years 7 months ago #188989

Hi,

Sure ; the file you attached is a file from HikaShop 2.3.4 ; not from HikaShop 2.3.5

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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10 years 7 months ago #189299

Hi there,

I sorted out what was happening with the file, my fault.

I have encountered an error saying I didn't use the browse button, but I don't see one on the screen?

Last edit: 10 years 7 months ago by piggybank. Reason: Resolution, and new problem

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10 years 7 months ago #189320

Hi,

I don't understand what you're saying. Could you provide a screenshot of the problem ?

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10 years 7 months ago #189417

Hi sorry for the confusion

The first attachment is the screen i am trying to attach the file with



the second is the error message

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10 years 7 months ago #189441

Hi,

You can't have such error message when you are using the "path" filemode.
Are you sure that you didn't remove the "break;" in the product controller file by inadvertence ?

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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10 years 7 months ago #189596

Oh wow that's exactly what I did -_- thanks so much for your patience on this ticket I usually don't have so many id-10-t errors when trying to resolve a problem!

All fixed!

thanks for your awesome support and patience

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