Big Category problem

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9 years 1 month ago #246558


-- HikaShop version -- : 2.6.3

Hi,

when I create a new category it is created, but one, it doesn't appear in the category explorer left and two, when creating a new product I cant select that category. Its as if its not existing. It is yet set to published and also in the list when clicking left in the explorer the parent category. I have tried creating a new category also under the root, same issue.
As you can see in the screen shot, left in the explorer tree the sub category is not to find but in the list right it's there.

This is what I did already:
I cleaned cache
I uploaded a backup from the weekend where I was last able to create a category
I checked if the sqlDB is acting normal and it is

Thanks for your help

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Last edit: 9 years 1 month ago by thomasf.

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9 years 1 month ago #246562

Hi,

This looks like the same problem as :
www.hikashop.com/forum/product-category-...rer-view.html#245977
Please try the things there.

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9 years 1 month ago #246643

Hi,
The topic no longer exists:
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9 years 1 month ago #246645

thomasf wrote: The topic no longer exists:


It does exist and can be viewed.
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9 years 1 month ago #246647

Thanks for letting me know :-)

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9 years 1 month ago #246708

The problem was the browser as I found out. In IE the left menu is not adjusted when creating a new category or deleting one.
Why how ever it is like that?! No issues with Firefox or Chrome or Opera.

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9 years 1 month ago #246728

Hi,

It must be a problem with the browser cache handling of IE. It must cache the list of categories that are loaded in ajax and because of that, you don't get the modifications until you clear your browser's cache.

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