acy mailing list product with empty rows

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8 years 7 months ago #254278

-- HikaShop version -- : 2.6.4
-- Joomla version -- : 3.6.3

Hello
I am using acy mailing but when I use Tag to insert product, the list of product shows products but a lot of empty rows with ID.
Why that? what they are?
It is normal??

Thanks
Frank

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8 years 7 months ago #254283

Hi,

These must be the variants of your products. And the ids there must be the ids of the variants.

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8 years 7 months ago #254320

O yes They could be couse I have variants.
how can I know the ID of the variants?:blink:

Thanks
FRank

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8 years 7 months ago #254327

Hi,

Create a mass action with a filter on the product_parent_id being equal to the id of your main product and an action display the results with the fields you want for the results listing of the variants where you'll have the product_id and other fields, and click on the proces button.

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8 years 7 months ago #254390

Sorry Nicolas
By what tools can i do this mass action??
Obviously I am interested to see the id from back end

FRank

Last edit: 8 years 7 months ago by francota.

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8 years 7 months ago #254416

Hi,

Go in the menu System>Mass actions of HikaShop:
www.hikashop.com/support/documentation/167-massaction-form.html

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8 years 7 months ago #254570

Ooo I didnt know this possibility to use mass action
I follow what you sayd and your guide, but I am not able to find the process button...where is it?:oops:

Thanks
Frank

Last edit: 8 years 7 months ago by francota.

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8 years 7 months ago #254572

Ok ok
I found the button, it is ok.
But where i find the result with id ??

This is my setting where I wrong?

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Last edit: 8 years 7 months ago by francota.

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8 years 7 months ago #254611

Hi,

In the filter, you selected the "product_id" column instead of "product_parent_id" one as I was explaining.
That's why you don't see anything.

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8 years 7 months ago #254620

OK ok fine
thanks

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