-- HikaShop version -- : 2.6.4
-- Joomla version -- : 3.6.4
-- PHP version -- : 7.0
We tend to use shipping via Australia Post, which requires an accurate weight to be entered, and an arbitrary volume. It does not actually use the volume to calculate the freight, however it does require a non-zero entry for each of length, width and height for it to be able to calculate freight based on the weight.
We are finding that there are several issues with the default settings both for products and variants, and would like to know how to change these. The issues are:
1) When you add a new product the default weight, length, width and height are all zero. I have no problem with the weight being zero, but would like to set the default length, width and height all to 0.01m (1cm) so that freight can be calculated once a weight is entered. Is there a way of changing this default so that all products have those measurements by default?
2) Of greater concern however is the situation with variants. The most common variant we use is colour, which does not alter price, or size. However, even if the main product has the correct weights and volumes entered, any variant created always has zero weight and volume, so cannot be ordered and freight calculated unless these are individually changed. This is extremely tedious, especially if there are 10 or more variants, and it is easy to miss one and then have checkout being impossible.
Surely the variants should inherit the main product weights and size measurements as the default, not zero settings?
If there is a simple way that we can change these defaults it would represent an enormous time saving for us.