[SOLVED] error on saving product

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8 years 4 months ago #261450

-- url of the page with the problem -- : ilmondodiwit.com/shop.html
-- HikaShop version -- : 2.6.3
-- Joomla version -- : 3.6.5
-- PHP version -- : 5.6.23-1
-- Browser(s) name and version -- : chrome
-- Error-message(debug-mod must be tuned on) -- : Errore

An element with the same alias already exists
Salvataggio errori

Hallo.

I want to modify a the description and the quantity of a product. on saving i get the duplicate error.

i only modify an existing product....

what i s wrong?

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Last edit: 8 years 4 months ago by Cattelan.

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8 years 4 months ago #261467

Hello,

Strange, can you provide some backend access in order to process some tests please ?
Use our Contact us form, and add this topic subject to fill your message subject.
Notify us by posting in this topic when you have send them.

Regards

Last edit: 8 years 4 months ago by Philip.

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8 years 4 months ago #262334

access sended thanks

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8 years 4 months ago #262337

Hi,

I'm sorry but we didn't need a backend access.

You will find a lot of thread talking about the exact same message :
www.hikashop.com/forum/product-category-...n-version-2-6-4.html
www.hikashop.com/forum/product-category-...ame-alias-error.html
www.hikashop.com/forum/product-category-...ias-already-exi.html
www.hikashop.com/forum/install-update/88...r-saving.html#257957

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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