Different order market view super user and vendor..

Hello,

1 - We would need more details regarding the order you're displaying.
In the first image you're opening the main order ; the one that the customer can see and which display all products (for all vendors).
The second is the vendor subsale ; which contains only the vendor products.
Best would be to open the orders in the HikaShop backend to compare the results.

2 - You made modification in the HikaShop and HikaMarket cores : www.hikashop.com/forum/4-how-to/899787-a....html?start=0#331592

Regards,

Hello,

My message :

In the first image you're opening the main order ; the one that the customer can see and which display all products (for all vendors).
The second is the vendor subsale ; which contains only the vendor products.
Best would be to open the orders in the HikaShop backend to compare the results.

Hello,

I would be happy to help but in order to do that, you have to answer the questions and provide the requested elements.
Otherwise, I'm afraid that we won't be able to go forward.

In order to be clear : Please provide the order details from the HikaShop backend.

Regards,

Hello,

In your message #331891 you wrote that order 2021B6F4E8 is correct and order 2021B6F5L4 has options above the main product.
In your last message #331965 you are writing the inverse ; which is a bit confusing.

You provided a screenshot of the order 2021B6F5L4 (that we will considered as the real incorrect one).
In that screenshot, we can see the HikaMarket section.

That HikaMarket section is listing the Vendor sub orders. You need to click on the order number in order to see the content of that sub-order within the HikaShop backend context.

As previously explained, there are different kind of orders and even if you can see the same "order number", these are not the same order data in your database and the orders don't have the same "order id" (that you can see in the URL for example).

Please open the content of that sub-order from the HIkaShop backend and we will see if HikaShop does have the same display issue or not.
Depending of that, we will be able to understand the nature of the problem.

Regards,

Hello,

Thank you for the simplification but I still need to see the same content from the HikaShop backend.

Please open the content of that sub-order from the HIkaShop backend and we will see if HikaShop does have the same display issue or not.
Depending of that, we will be able to understand the nature of the problem.

Hello,

Thank you for the screenshot ; we do have something to compare and I'll continue the investigation.
Since HikaMarket does load the order content via the HikaShop API ; the fact that the products don't have the same ordering in the HikaShop backend and in the HikaMarket front-end, is not "logicial" (since the same function is called in both places).
Thus I'll look into the HikaShop code to see if there could have some code just for the backend context which would explain why HikaMarket does not receive the same result than the HIkaShop backend.

Here the code in the HikaMarket ordermarket view :

	$orderClass = hikamarket::get('shop.class.order');
	$order = $orderClass->loadFullOrder($order_id, true, false);

Hello,

There is nothing to modify in HIkaMarket views.
For the moment, we have to understand what is the content of your database and understand why the order products are not loaded in the proper order by HikaShop.

In the current state, the location of the patch would be in the HIkaShop core ; due to a missing "SQL ordering" in the loading of the order products.

Please provide a backend access using the "contact us" form.
Please also check that the domain of your backend is valid ; the one you gave in the forum cannot be resolved by DNS.

Regards,

Hello,

I'm sorry but the domain is seen as invalid.
A classical domain name end with an extension, such as ".com", ".net", etc.
Your URL do not have one, which means that your domain does not exist for "the Internet" and requires the modification of a host file of the operating system.

Regards,

Hello,

In your two messages, you provided the domain "06.bluepoint-concept".
Now it's working better and we will be able to investigate.

Regards,

Hello,

As suspected, the issue is related to the HikaShop loadFullOrder function which do not sort the order products.
Now I can't explain why you see the issue only in the front-end but I added a small code in the view to force the sorting.

function _hkSortOrderProducts($a,$b) {
	return ((int)$a->order_product_id < (int)$b->order_product_id) ? -1 : 1;
}
uasort($this->order->products, '_hkSortOrderProducts');