Product images and Category listing images

Hello,

Yesterday evening all was fine after re-importing the database and custom CSS for the front end from the localhost site, as I emailed you. HOWEVER....

The problem with the thumbnail images started to occur on all new products after I changed the file/thumbnail size. It was OK until that moment.

I had to change this thumbnail size after I loaded the handbag because it was making it too small. First I changed the height by removing the figure -90 - there, leaving that box blank. The handbag thumbnail then changed size to look similar to the others. It looked OK.

I then created a new product and it was at that stage that the old problem came back with background to the thumbnail image. I then reloaded everything again this morning- database, etc. - once more and reinput the handbags and the problem doesn't happen. I think this is because this time I have not touched the thumbnail sizing in the configuration/file window.

It only happens if I change the thumbnail size and it only happens to all new product images uploaded after that moment. Existing product images are OK. Changing the thumbnail size back to the original height of 90 doesn't fix it - I have to reimport the database from the localhost site to solve the problem.

Can you think of a way around this problem, which I am beginning to think is a tiny bug in the system. Weird.

The website now up has the original sizing in the thumbnail height box. I don't want to change anything today, because my client is going to be looking at the site at some stage.

If you can think why changing the sizing in this thumbnail height box triggers the problem, then that would be fantastic.
I look forward to hearing from you.

Kind regards.

Hello,

I did that and it made all the images much much worse. it didn't resolve the issue at all. Right now I am working again on the localhost as I don't want to mess with the website while my clients are looking at it. The same thing is happening with the images there. Now many of the thumbnails have weird backgrounds.

This is becoming a bit of a nightmare for me.

Any other ideas?

Kind regards,

I then changed the configuration back to width : 200 and left height blank. The current images are now OK, but any new images imported are still not OK. They still have a background despite their backgrounds being transparent in the actual png image itself.

Hello, I HAVE WORKED IT OUT. You are quite right, if I use extplorer and upload the image again and overwrite existing image it works fine.

Thank you so much for your assistance with this. Much appreciated.

However, does this mean I have to do this with all future thumbnail images to get around the problem? Is there a way that it can just upload straight from Hikashop without having to do this using extplorer every time. It still seems that new images are being corrupted even if they have never existed as a thumbnail before.

thanks,
Kind regards,.

OK thanks for that. What does GD stand for, so I can find out more? I am creating the transparent backgrounds in Photoshop CS5 and saving all images as .png
Kind regards,

Thank you so much. Your help is much appreciated as always.
kind regards,

Hello,

I have a couple more questions regarding the product page and attach a screen shot showing the two items.

1. As the products have options to choose from, the first option or any of the options if chosen appear in the product heading on the same page. In this particular instance, it says Portia: Choose Colour. How can I remover the option and just have the name of the product - Portia - only here. Obviously I would still want the options to appear in the shopping cart, but would prefer it not to display as part of the heading on this product page as shown in this screen shot. The reason is that the image shown is not necessarily the same as the colour in the option pull down menu.

2. How can I change the CSS on this page, so that the options, price and add to cart stay on the righthand side, but the image below is moved down a bit so that it is not behind the text.

I look forward to hearing from you.
Kind regards,
Belinda

Hello,

I have a couple more questions regarding the product page www.peppercorn-design.it/index.php/leath...uct/show/2671-portia

1. As the products have options to choose from, the first option or any of the options if chosen appear in the product heading on the same page. In this particular instance, it says Portia: Choose Colour. How can I remover the option and just have the name of the product - Portia - only here. Obviously I would still want the options to appear in the shopping cart, but would prefer it not to display as part of the heading on this product page as shown in this screen shot. The reason is that the image shown is not necessarily the same as the colour in the option pull down menu.

2. How can I change the CSS on this page, so that the options, price and add to cart stay on the righthand side, but the image below is moved down a bit so that it is not behind the text.

I look forward to hearing from you.
Kind regards,
Belinda

Thanks for your suggestions.

Ref item 1 - I make this change, then save it, but it reverts back to the original and doesn't save the change? Any ideas?

Kind regards,

Hello,

I have done that and what seems to have happened once I make the change is that sometimes the name of product: Change Colour is still there, and sometimes the heading has gone completely, not just the name: change colour.

Any ideas?

Kind regards,

Actually, having changed permissions to 777, it still doesn't allow me to change the coding. I thought it had. I still cannot get it to change to echo $this->element->main->product_name;
I change it OK, then save it but it still reverts back to the original, despite removing some of the headings on the website and not others. Weird.
Any more ideas?

Thanks I will try that.

Another question, how can I change the background colour of a pop-up window from white to another colour - grey? I thought I could try creating a link to some text "view larger image" which when click brings up a pop-up window containing the larger image. However, iit looks awful on a white backgroud when the site itself has a grey background... it would look better having a similar background in the pop-up window to the site window. How can I change this, please?

Kind regards,

Hi that was brilliant. I have now managed to change it to echo $this->element->main->product_name;
THANK YOU SO MUCH.
Kind regards,