Cancel unpaid orders

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2 months 2 weeks ago #369587

-- HikaShop version -- : 6.1.1
-- Joomla version -- : 6.0.1
-- PHP version -- : 8.3

Hi.
Is there any ways to cancell unpaid orders with mass actions after for example 2 days ?

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2 months 2 weeks ago #369589

Hi,

Yes. HikaShop comes with the "Hikashop Orders Automatic Cancel Plugin" which you can configure via the Joomla plugins manager.
It was made specifically for that purpose.
Also, you'll need to configure your HikaShop cron task in order to use it:
www.hikashop.com/support/documentation/5...ashop-cron-task.html

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2 days 3 hours ago #370449

Hallo Zusammen,

seit einiger Zeit bekomme ich täglich sehr viele Bestellungen, die scheinbar von Bots erstellt werden.

Ich habe jetzt das Plugin aktiviert, um sie zukünftig aus dem Shop löschen zu lassen.

Gibt es auch eine Möglichkeit, die automatische Erstellung, z.B. durch ein Captcha oder eine ähnliche manuelle Bestätigung durch Kunden, zu verhindern?

Viele Grüße - Harald

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1 day 18 hours ago #370459

Hi,

We have a captcha plugin here:
www.hikashop.com/marketplace/product/223...-with-recaptcha.html

However, with AI, captcha are getting less and less useful. On our website, we've switched from ReCaptcha to extensions.joomla.org/extension/ospam-a-not/ a few years back with great results. So that's what I would recommend.

The following user(s) said Thank You: haraldundandrea

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  • Hikashop Business
1 day 18 hours ago #370461

Thank you for your answer.

I think I will try OSpam-a-not.

Greetings - Harald

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1 hour 54 minutes ago #370489

Hello Nicolas,

I have installed OSpam-a-not and set the time already to 10 (seconds) but still get automatic orders.

What can I do to get better results without getting trouble for real customers?

What time setting you are using?

Is there any other way to stop this automatic orders more effective/better?

Greetings - Harald

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