Shipping and billing addresses

Good to know that will be an update version released soon.

Thanks for the fast replies Nicolas, they're appreciated.

I have a heavily modded version of Hikashop...is there a particular file that I could switch in from 1.5.4 which would fix the issue?

nicolas wrote:

I've tried your earlier suggestion, but when I edit shipping address, billing address is also changed. I want to be able to separate the two types.

Is it something that's been fixed in 1.5.3 as I am using 1.5.2?


Yes, that has been fixed in 1.5.3. If you're not using the latest edition, you should first update before applying the modification.
I understand that you can't update easily because you modified core files of HikaShop, but you should at least try to update the address handling.

I have version 1.5.3 but the shipping and billing addresses aren't separate. The issue we now have is that if I delete a shipping address, it also deletes the address as a billing address. All the addresses are in one pool.

What would be necessary to have separate handling for billing and shipping addresses? I saw your other thread with a possible solution ( www.hikashop.com/en/support/forum/4-how-...addresses.html#20935 ) but I'm not sure if that will do the trick.

Thanks again for all your help.

The solution is see is to hide the unselected addresses. But that won't make a difference for the deletion of addresses.

Is that what the fix at ( www.hikashop.com/en/support/forum/4-how-...addresses.html#20935 ) does?

If an unselected address is hidden, then how would a user go about selecting one of those hidden addresses as a shipping address (for example) if they needed to?

May I ask the rationale behind the decision to pool all the addresses? Having separate handling for shipping and billing addresses is quite common in most ecommerce software.

On the other hand, it can simplify things for users since they only have to enter an address once. It's a double edged sword though as the deletion of a shipping address means it's gone everywhere.

Thanks.

nicolas wrote:

No, the fix there is only to hide unselected addresses.

Sorry, edited the post while you were responding.

If an unselected address is hidden, then how would a user go about selecting one of those hidden addresses as a shipping address (for example) if they needed to?

Please forgive me if I'm repeating previous posts, but I've read a few posts regarding these issues, but haven't quite found or understood the answers as I'm not a developer.

Joomla 1.5.22
HikaShop 1.5.6

Here's my issue:

Billing and Shipping information - When un-checking the "use same address as for billing" box, the same billing address pops up for shipping. Doesn't seem logical. Shouldn't I be seeing another set of empty fields to fill out a different shipping address instead. That's why I checked that box, right? When I do edit or create a new shipping address, it automatically adds it to the Billing side also. So now there's multiple Billing and multiple Shipping addresses visible. Seems very odd, unintuitive, and confusing to customers. How can I streamline this to just one billing address and one shipping address at a time without relying on the customers intuitive abilities? In other words, with all due respect to my customers, how do I dumb this down?

Many thanks in advance!

Thanks for the quick response! Will try this until the update comes out.

Cheers!

Hi Nicolas,

I tried this fix. When editing the shipping address it still adds it as another new shipping address and also adds it as another billing address. Now there's two billing addresses and two shipping addresses. Please, is there any other workaround to make it so that I have one billing address, and one editable shipping address at a time until the update is released?

Thanks

Nevermind, It did actually work. I just forgot to hit save when I added the code

Thanks for your help!

How do I get the address fields to show during checkout without login or registration? Hikashop used to work just fine, but today it doesn't. I've been working on configuration for other reasons, and I think I've done something unintended.

Hello,
Sorry for the late reply :

How do I get the address fields to show during checkout without login or registration

Note that to enter an address, you should at least be logged in, or configure your checkout workflow to enable Guest checkout via "Hikashop->System->Configuration->Checkout".