price filter module disappears on click on the button

-- HikaShop version -- : HikaShop Business 4.3.0
-- Joomla version -- : Joomla! 3.9.19
-- PHP version -- : 7.2.33
-- Browser(s) name and version -- : Google Chrome 84.0.4147.135

Hello,


I created a filter allowing to filter the articles on the prices

I followed this documentation:
https://www.hikashop.com/support/documentation/100-hikashop-filter-listing.html


But I have a problem: when I click on the filter button, the functionality is fine, it filters the list of products on the price set in the filter, but the filter display disappears.

I looked in the forum for answers on this subject, I found 2:
https://www.hikashop.com/forum/filters-search/899125-filter-options-dissapear-on-filter.html#315355
https://www.hikashop.com/forum/filters-search/885130-cursor-filter-disappears-with-force-redirect-no.html

indeed (like verzevoul) if I set the "force redirect" parameter to "yes", the price filter does not jump when you click on the button, but we are redirected to the "Products listing" page that I put in the "menu" field -> that's not what I want.
On the other hand I checked, in the filter, I did not restrict the category


I also have another question that seems essential to me concerning a filter on the prices of a list of products:
after the user has made an adjustment on the price filter, how can we reset the filter?
I did not see this parameter in the creation of the filter?

so that we understand each other, I'll put a link: on this site, we can adjust the price filter, and then reset :
https://www.leroymerlin.fr/produits/salle-de-bains/accessoires-de-meuble-de-salle-de-bains/boite-de-rangement-de-salle-de-bains/

Hello Nicolas,

whether I set the "suppressable filter" parameter to yes or no, anyway it does not work as it should:

as I explained to you above, the operation I want is
1/ that the user can filter the prices of the products
2/ the page displays the products corresponding to this price filter
3/ the user can reset the filter: i.e. delete the filter he had chosen
(so that we understand each other, I'll put a link: on this site, we can adjust the price filter, and then reset
www.leroymerlin.fr/produits/salle-de-bai...t-de-salle-de-bains/


Could you help me solve this problem please,

I sent you the front and back identifiers as a private message


Thanks,
Agathe.

Hello Nicolas,

I checked the version of this file, and it is in 4.3.0. version :

/**
* @package HikaShop for Joomla!
* @version 4.3.0
* @author hikashop.com
* @copyright (C) 2010-2020 HIKARI SOFTWARE. All rights reserved.
* @license GNU/GPLv3 www.gnu.org/licenses/gpl-3.0.html
*/

I have provided you with the credentials to connect in front and back on my site: can you see if I have incorrectly set the filter parameters in Hikashop, and the module parameters please :

- Filter: Hikashop / display / filters -> filter titled "Prix"
- Module of type "[mod_hikashop_filter]" -> module titled "Module filtres pages Produit /Liste Produits" -> id :419


Thanks,

Agathe.

Hello Nicolas,


Have you received the FTP information for my site, on the form you indicated to me?
could you watch please ?
I allow myself to remind you, because I am really stuck on this subject



Thanks,
Agathe.

Sorry

it was a setting in the price filter that was bad
it is fixed now

can you check and help us now please ?

thanks

Hello Nicolas,

wow that's great !!
You are the best !!!

indeed this file has already caused me problems ...............
but I would never have done the report, it's a second version of the site, the first version is another developer who worked on it ....

Now the filter no longer disappears, and there are indeed the 2 "reset" and "search" buttons: but when you set a certain price bar and start the search, the products displayed in the page do not correspond to this price bar

Please finalize this bug for me,

Agathe.

Hello Nicolas,

yes you are right, the price filter works well, when I tried it did not work ....

so thanks

I have one last problem on the other hand -> the filter is not displayed on the category pages:
- I want it to be displayed on the product list pages -> works fine
- I want it to show on the category list pages -> so the last level shows the products of the category -> and the module doesn't show on those pages

However, I have correctly adjusted the module parameters:
- Display on the product listing page -> Yes
- Display on the category listing page -> Yes

and I have assigned the corresponding menu items


Here are the pages that have this problem: these are the child pages of the 3 tabs :
Avion, Pilotes, Consommables

Hello Nicolas,


indeed, you are right: then I looked at the html, and in fact the modules in "right" position are there, only the css of the template does not display them .........

template.css file :

.view-category #sp-right {
display: none;
}
.view-category .col-lg-8 {
-ms-flex: 0 0 100%;
flex: 0 0 100%;
max-width: 100%;
padding: 0;
}


so I think the solution is:
-override the css of the template.css in my custom.css file
OR
- to ask on the template's forum if it is a parameter setting

That's right ?



Agathe.

Nicolas,

so i tried overloading the css with template.css, like this:


.view-category #sp-right {
display: block;
}
.view-category .col-lg-8 {
-ms-flex: 0 0 66.666667%;
flex: 0 0 66.666667%;
max-width: 66.666667%;
padding: 0;
}

and I still have one LAST problem: how can we differentiate:
- the category pages which display subcategories,
- last-level category pages that display the products

I really need to differentiate them because i have to display the filter modules on the product listings, so on the last level category pages that display their products

But I must not display them on category pages which display their subcategories

example :

- on this list of cagories page which displays its subcategories, I must not display the filter modules on the right : Avion / ACCESSOIRES AVION
dev.aerolithe.fr/fr/categories-de-la-boutique/categorie/20-

- on this "category list" page which displays the products, since it is the last category level, I have to display the filter modules on the right :
Avion / ACCESSOIRES AVION / DIVERS
dev.aerolithe.fr/fr/categories-de-la-bou...categorie/142-divers

I checked in the body classes, if the classes would be different, but they are identical :
com-hikashop view-category layout-listing task-listing


do you have a method, a technique to differentiate these pages?
which from a technical point of view are "category list" pages, but from a display point of view are very different


Thanks,

Agathe.