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Installation

  • 1) You need a DNA Payments merchant account (dnapayments.com). The plugin asks for the Client ID, the Client secret and the Terminal ID provided by DNA Payments, with a Test environment to try the plugin first.
  • 2) Install this plugin on your Joomla or WordPress website: in Joomla with the extension installer, in WordPress with the "Install Plugin" button of HikaShop's payment plugins page.
  • 3) In HikaShop, go to System > Payment methods, click "New" and choose DNA Payments.
  • 4) Type your Client ID, Client secret and Terminal ID, choose the Environment, set "Published" to Yes, and save.
  • 5) Your website has to be reachable from the internet: DNA Payments tells your shop that a payment was made by calling an address of your shop, which the plugin sends with each payment.

Configuration

The DNA Payments settings in the HikaShop payment method

  • Client ID: the Client ID of your DNA Payments account. Required: left empty, the customer sees an error at the checkout.
  • Client secret: the Client secret that goes with it. Required, and also used to check that every notification really comes from DNA Payments.
  • Terminal ID: the Terminal ID of your DNA Payments account. Required.
  • Environment: Test while you try the plugin, Production once you take real payments. The Client ID, Client secret and Terminal ID have to be those of the same environment.
  • Debug: Yes writes the exchanges with DNA Payments to the HikaShop payment log. Turn it on to look into a problem, then off again.
  • Return url: optional, the page your customer is sent to after a payment that confirms the order. Left empty, the standard HikaShop thank you page is used.
  • Invalid status: shown for every payment method, but the current version does not set it: an order whose payment failed keeps its status and the customer is sent to the cancellation page.
  • Verified status: the status of a paid order ("confirmed" by default). Choose the status that sends your customer the confirmation email.
  • The other settings of the page (name, description, images, price, zone, currency, restrictions) are the same as for every HikaShop payment method.

Troubleshooting

  • Turn Debug on and open the payment log (System > Configuration, Files, "See the report" next to "Payment log file") to see the exchanges with DNA Payments.
  • "You have to configure the Client ID (or the Client secret, or the Terminal ID) for the DNA Payments plugin payment first": type the missing value in the payment method.
  • An error message at the checkout when the payment is started: DNA Payments refused the request, and the message it gave is shown. Check that the three values and the Environment belong to the same account.
  • "invalid signature" in the payment log: a notification could not be checked with your Client secret, so the order was not changed. Check the Client secret.
  • "notification refused, unexpected invoice id / amount / currency" in the payment log: what DNA Payments reported does not match the order, so the order was not confirmed. Check the payment on your DNA Payments account.
  • "DNA Payments: Unable to retrieve the order ID from the URL": the notification came without an order number and was ignored.